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Support

Join the community

The Google Group is the best place to ask questions, share feedback, and connect with other developers building with Blue Button.

Contact us

Email BlueButtonAPI@cms.hhs.gov for:

  • Production access questions
  • Technical issues not resolved in the documentation
  • Privacy policy or terms of service review
  • Bug reports

The team responds to emails within 3 business days.

Migration to v3 Resources

Read about our migration to v3 guide

FAQs

  • How do I get started? Follow the directions on Quickstart to make your first API call in 5 minutes.
  • How do I get production access? See Production access for requirements, the application process, and what to expect in the demo.
  • Why is my refresh token not working? Refresh tokens are single-use. Each token exchange gives you a new refresh token. If you have already used it, the user needs to re-authorize. See Data freshness.
  • Can I test with real data in the sandbox? No. The sandbox uses synthetic data only. Real data is only available after you receive production credentials.
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