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How to apply

The production access process

The major steps you will take when developing your application and applying for Blue Button API production access are as follows:

  1. Submit your application

    When you are ready to apply for production access, email BlueButtonAPI@cms.hhs.gov. The team will reply with a link to the Blue Button production access form. We typically respond to requests within one business day.

    The production access form will ask for your privacy policy, terms of service, and confirmation that you’ve signed the CARIN Alliance Code of Conduct. The form will also ask for basic information about your organization and application.

    Fill out and submit the production access form, attach PDF versions of your terms of service and privacy policy, and sign the CARIN Alliance Code of Conduct.

  2. Schedule your demo

    After you submit the production access form, we will follow up to schedule a 1-hour Teams demo. The demo lets you showcase your application to the Blue Button API team.

    You should demonstrate a substantially complete view of the journey enrollees take using your app, including these aspects:

    • User account creation.
    • User authorization to share Medicare data with your app.
    • How the application displays enrollees’ data.
    • How the application uses enrollees’ data.
    • If applicable, how the app allows enrollees to share their data with others (e.g., providers or caregivers).

    You should also be ready to discuss

    • Your privacy policy.

    • Your terms of service.

    • Security-related questions from our team.

    • Other concerns the Blue Button API team may have about your application.

      Who must be present in the demo

    When scheduling the demo, please be sure someone attends who can answer questions about your app’s:

    1. Business and market focus
    2. Security practices
    3. Technical nuances

    For some apps, that could be one person. For others, it could be multiple people. Be sure to have everyone present who can answer those questions.

  3. Address any feedback

    After the demo, the team reviews your app, privacy policy, and terms of service. They may:

    • Approve: You’re ready for production credentials
    • Request changes: Specific items to address before approval (e.g., privacy policy gaps, UI issues, AI usage)
    • Request another demo: In some cases, the Blue Button team may require a follow-up demo

    Turnaround time varies, but the team will communicate clearly about what’s needed.

  4. Register your application

    Once the team approves your app and any necessary changes, we will send you a link to the Blue Button post-approval form.

    Complete the post-approval form with any information you would like us to include about your app in the Medicare Connected Apps directory.

    Enrollees will use the information you provide to learn about your app and how it might help them. You can update this information at any time by emailing us at BlueButtonAPI@cms.hhs.gov.

  5. Receive production credentials

    After you complete the post-approval form, we’ll ask you to schedule a 15-minute Teams call so we can provide your credentials.

    Once you have your credentials, you’ll be officially onboarded to the CMS Blue Button API!

Timeline

Typical Approval Timeline

Step Typical duration
Initial response to email ~1 business day
Form review + demo scheduling 1-2 weeks
Demo 1 hour
Post-demo review 1-2 weeks
Credential handoff Scheduled after approval

These are typical timelines; your experience may vary based on your app’s complexity and whether you need to make changes.

Questions

Email BlueButtonAPI@cms.hhs.gov or ask in the Blue Button API Google Group. The team typically responds to emails and Google Group posts within one business day.

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